At
, we stand behind the products we sell and want you to be 100% satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within 30 days from receipt for a replacement or refund of the purchase price.
To return a product, you must call us for a Return Authorization number (RA#) by filling out our return authorization form or calling toll free our Customer Service at . You can only request a RA# within 30 days after you receive shipment. Please make sure you write this number on the outside of the box you send back to us. Returns without an RA# may be refused and/or subject to a 50% restocking fee.
Refused orders shipped by common freight carrier will be subject to 50% restocking fee and a $119 freight refusal fee.
You must return products within 30 days after the RA# is issued. ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY . ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.
BuySafe bonds may not be returned. If you purchase a BuySafe bond and return all or part of your order, you will still have to pay the bond fee.
A limited number of products may be noted on the product page as custom or special order. These products are not returnable.
You must inspect your package immediately upon receipt for shortages (did not receive all the items listed on the packing slip that show as shipped). You must notify us within three (3) days of receipt of any shortages.